This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.nuegofashion.com/in (the “Site”).s
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR SITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE EXIT THIS PAGE, AND DO NOT ACCESS OR USE THE SITE.

Change in the Privacy Policy

Changes in law or changes in NUEGO’s business may require changes to be made to the terms of this Privacy Policy from time to time so NUEGO encourages you to review this Privacy Policy periodically for any such changes. It is your responsibility to carefully read, agree with the Privacy Policy on each occasion you use the Participating Site, and your continued use of the site shall signify your acceptance to be bound by the latest Privacy Policy. Personal information we collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what sites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

To process any orders that you place with us and to facilitate any returns
We take payment details to process payment for any credit or debit card orders you place with us. We share these details with our chosen payment processors (for example Stripe) We use your account information plus your chosen delivery address details to; deliver your purchases and keep you informed of their status, and to process any returns including (where appropriate) collecting the tem from you. Our chosen payment processors store your payment card details at your request to speed up your checkout in the future. To register an account with us we capture information such as your name, contact and delivery information, and a password to protect your account (account information). We use the same information on an ongoing basis to manage and provide secure access to your account and provide you with the services you request. We share your name, contact and delivery information with our chosen Delivery Partners who help us to deliver the goods to you directly.

To provide customer service to you
We may record calls and keep correspondence (customer service records) when you contact our customer service teams or interact with us on social media. We use these customer service records to manage your queries or complaints effectively, for quality monitoring and to continually improve our services.

To personalize and improve your experience when you shop
We keep a record of how you interact with our site and any marketing you are exposed to, we use this data, along with purchase history, demographics, account information and third-party information, to show you products and offers that we think you will be most interested in and to tailor your experience. We use your account information, information on the devices you use to access our sites and your interactions with us to operate personalized features across our site, and communications

To inform you about products and services that may interest you
We use technologies such as cookies within digital marketing networks, ad exchanges and social media networks such as Facebook’s Custom Audience to get relevant marketing messages across to you and other customers. We receive information on how you interact with our adverts and content on third party websites and social media platforms (such as Google or Facebook) which we use to tailor the information that is displayed to you.

To keep in touch with you
When you register for an account and shop with us, we start to keep you up to date with news of products and services including store events, offers, promotions and Sale information, unless you tell us you don’t want us to through your account or using the link in every email that we send to you. When we send you communications, we use records of how you interact with our website and any other marketing we’ve sent to you, along with purchase history, to tailor the messages to include information you are most likely to be interested in. We use your account information to notify you about important service messages, such as material changes to this policy, product recalls or information about your account.

To ensure the Website and the services we offer you operate properly
We use cookies and other similar technologies to keep track of your preferences when using our site. We use other cookies and similar technologies to help us understand how you use the site; this allows us to optimize your shopping experience and continually improve our site. We gather information about the devices you use to access our sites (desktop and mobile) for example your IP address and device type, to ensure the site is secure and works across multiple platforms. We use information for Logistics planning, demand forecasting, management information, dealing with errors on our site, and general research and development.

To prevent and detect crime
We use your account information, order history and payment history to assist in monitoring for fraudulent transactions or suspected money laundering. When you register an account, or contact our call centers we use your account, application and purchase history information to confirm your identity. We use device identifiers and IP addresses in fraud prevention and investigation, and to maintain network and data security.

To fulfil our legal obligations (Legal obligation)
We use your data to ensure we comply with any requirements imposed on us by law or court order, including disclosure to law or tax enforcement agencies and authorities or pursuant to legal proceedings. We will share data with regulatory and other official bodies if they make formal requests. We will maintain records to meet regulatory and tax requirements. We will use your account information to contact you in connection with product recalls or other similar product quality issues and to comply with our legal obligations. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact us
If you have any questions or comments about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us by email at support@nuegofashion.com. If you notice any discrepancies in the information provided to us or have any grievance against us, you may contact our Customer Support Team. The details of the Customer Support Team are as follows: support@nuegofashion.com